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Processes & Delivery Model |
For all our services we follow a process oriented delivery approach. Consultants places onsite follow the processes and methodologies as laid out by customers. Our consultants are very well trained on industry best practices and through their experience they are exposed to multitude of processes. We have been able to deliver our services in the past because of flexibility we have in terms of processes.
Our in-house consultants and employees follow processes laid out by our Delivery and Quality teams. Following are salient features of all the processes:
- Sensitivity towards Data Security: We follow highest standards of security protocol. The security is mainly of two forms- Physical security of the workspace and security of the data from access. We use multi-layer security and also carry out security audits. We do so along with customer’s data and information security norms. This helps us help you archive required compliance as well.
- Connectivity: With advent of high speed internet, the connectivity is normally not an issue. However in order to avoid unforeseen outages, Alltech follows the guidelines on redundant connections and minimum downtime to switch over to other networks. VPN: We use secure VPN connectivity for connecting with customer’s databases. We are open for any other connectivity paradigm in case that is a standard that you follow for remote database monitoring activities.
Multi-shift Services |
We understand that database needs to be up and running all the time- We have designed a multi-shift operational model that helps you monitor and manage your databases throughout the day.
- Remote services and on demand services: These are carried out from our remote location and we always have enough staff available to take up your on demand service requests.
- Onsite consultants follow shift timings as scheduled by onsite manager.
Our fees for consultants vary from shift to shift to ensure that your investments are made more flexible and variable as well. |
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Toad |
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Toad® for Oracle is a comprehensive database tool for development and administration that enables you to perform daily tasks efficiently and accurately. |
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VMware |
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VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the datacenter—bringing cloud computing to businesses of all sizes. |
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